How do I return sports goals or rebounders?
We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition." Refunds are contingent upon inspection of item(s) once we receive it. Original sales receipt must accompany returns. Contact us for a Return Authorization Number (RAN).
There is a 15% restocking fee for returned items that are not being exchanged and are undamaged. Items returned to us AFTER 14 days and WITHOUT contacting us will NOT be refunded.
If you receive an item that's in damaged condition, please contact Customer Support immediately for store credit or a cash refund.
Customer is responsible for all shipping costs if Sport Goals USA is not at fault.
Sport Goals USA Santa Cruz
Santa Cruz, CA